Privacy Policy (Summary)

Intercel Pty Ltd

Intercel Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What We Collect

We may collect personal information such as your:

Name and contact details (including company information)
Billing and payment information
Enquiries and correspondence
Website usage data (IP address, browser type, cookies, and analytics)

We only collect information that is reasonably necessary for our business activities.

How We Collect Information

We collect information when you:

Contact us via, phone, email, or website transactions
Submit forms or participate in customer surveys or promotions
Purchase or enquire about our products or services
Register products or warranties
Use our website

We may also collect information via cookies and trusted third parties.

How We Use Your Information

We use your personal information to:

Supply goods and services
Process payments and warranty registrations
Manage accounts including credit applications
Maintain and improve our products, services & website
Respond to enquiries and provide customer support
Communicate with you to provide updates and marketing material
Comply with legal obligations

You can opt out of marketing communications at any time.

Disclosure of Information

We may share information with:

Trusted third party service providers (such as IT support, cloud hosting, payment service providers, logistics, marketing)
Business partners and suppliers, only with your consent
Authorities where required by law

Some providers may be located overseas. Countries: USA.

Data Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access and Correction

You can request access to or correction of your personal information at any time by contacting us.

Cookies

Our website may use cookies and third-party analytics to enhance your experience. You can control cookies through your browser settings.

Updates to this Policy

Intercel reserves the right to amend this Privacy Policy from time to time.

Complaints

If you have a privacy concern, please submit a complaint via the contact details provided. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Contact Us

For questions, complaints, or requests regarding this Privacy Policy, please contact:
Intercel Pty Ltd
Email: privacy@intercel.com.au
Phone: +61 (0)3 9239 2000
Website: Contact Us

Read or download our full Privacy Policy here